window.i18n = {"app":{"article":"Article|Articles","category":"Category|Categories","collection":"Collection|Collections","canned_response":"Canned Response|Canned Responses","agent":"Agent|Agents","item":"item|items","ticket":"Ticket|Tickets","customer":"Customer|Customers","billing":{"validation":{"agents_limit":"You have :over-limit support :agent-text above the selected plan limit.","categories_limit":"You have :over-limit support :text above the selected plan limit."},"plan_discontinued":"This plan has been discontinued, but you may continue your subscription to this plan as long as you wish. If you cancel your subscription and later want to begin a new subscription, you will need to choose from one of the active plans listed below.","coupons_error":"You have provided :count valid coupon code(s), which means that you want to be subscribed to the <strong>:plan<\/strong> plan.","subscribed_lifetime":"You are currently subscribed to the <strong>:plan<\/strong> plan. Enjoy using the application!","grace_period_benefits":"The benefits of your subscription will continue until your current billing period ends on <strong>:date<\/strong>.","please_upgrade_plan":"Please <a href=\":url\">upgrade your plan<\/a> to increase the limit."},"ssl":{"no_certs":"No SSL certificates found for a provided custom domain. It is <strong>highly recommended<\/strong> to secure your help desk and to add one by clicking the button below!","lets_encrypt":"LetsEncrypt provides free SSL certificates that are recognized across all major browsers. 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If you have a lot of customers and tickets, but you are subscribed to the Essential plan, it can take a while before we import all the data.","documentation":"Check <a href=\":url\" target=\"_blank\">Zendesk documentation<\/a> for more info on how to get one."}},"canned_responses":{"placeholders":"Clicking on a placeholder button below will insert a placeholder into the content which will dynamically get resolved into the appropriate data.","about":"Canned Responses are saved responses that you can later reuse while replying to a specific ticket."},"custom_fields":{"about":"Custom fields allow you to add additional input fields to a form when a customer is submitting the support ticket. You can make those fields required or optional and you can customize the field type to fit your needs.","confirm_delete":"Are you sure that you want to delete <strong>:title<\/strong> custom field? It will be removed from all past tickets from assigned categories too."},"support_emails":{"info":"A default account email address provided below is used for all ticket related notification emails sent from your account. Depending on your setting below, all emails sent to this email address can also be automatically converted to tickets.","email_tickets":"Allow your customers to create tickets by sending an email to :email.","default_category":"All tickets created via email will automatically be created in a category you select here. 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Head over the <a href=\"\/categories\">categories<\/a> page to create support categories for the connected Envato items.","common_category":"If you have items on any of those marketplaces the best way to provide support for those items is to <a href=\"\/categories\">create one common category<\/a> for all.","no_items":"It looks like you don't have any items on <strong>CodeCanyon<\/strong> or <strong>ThemeForest<\/strong>.","disconnect":"Are you sure that you want to disconnect your Envato account? <br><br>Your customers won't be able to login with they Envato account and verify the purchase codes anymore."},"slack":{"connect":"Connect your Slack workspace if you want to receive Slack notifications whenever <br> new ticket is created by your customers.","connect_another":"If you want to connect another workspace or to simply disconnect the currently connected one, just click on the \"Disconnect\" button below."},"vacations":{"info":"You can add your vacations here and define what should happen if your customers post a ticket while you are on vacation. 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Something went wrong. Please refresh the page and try again.","mailchimp":"Whoops... No MailChimp lists available.","subscribe":"Whoops... It looks like you cannot subscribe to the selected plan.","import_failed":"Whoops... The import job has failed. Please try again."},"categories":{"purchase_code_verification":"Even though you have connected your category with an Envato item, you don't need to request the purchase code verification from your customers. Please select the appropriate behavior below to customize who can submit support tickets for this category.","auto_verification_disabled":"The <a href=\":url\">automatic customer verification<\/a> feature is not enabled. Please enable it in order to allow your customers to automatically verify their purchases.","add_field_note":"Add <a href=\":url\">custom input fields<\/a> that customer will see when he wants to submit a ticket for this category.","no_fields_available":"There are no custom fields available. 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Make sure that you update it from your <a href=\":url\">profile page<\/a>.","locale":"Helpdesk interface language.","custom_fields":"The position of the custom form fields on the create ticket form."},"api":{"revoke_token":"Are you sure that you want to delete revoke this token?","token_revoked":"Token revoked successfully.","token_is_below":"Your new token is below.","token_visibility":"This is the only time the token will ever be displayed, so be sure not to lose it!","token_revokable":"ou may revoke the token at any time from the list of API tokens."}},"auth":{"failed":"These credentials do not match our records.","throttle":"Too many login attempts. Please try again in :seconds seconds."},"pagination":{"previous":"&laquo; Previous","next":"Next &raquo;"},"passwords":{"password":"Passwords must be at least six characters and match the confirmation.","reset":"Your password has been reset!","sent":"We have e-mailed your password reset link!","token":"This password reset token is invalid.","user":"We can't find a customer with that e-mail address."},"validation":{"accepted":"The :attribute must be accepted.","active_url":"The :attribute is not a valid URL.","after":"The :attribute must be a date after :date.","after_or_equal":"The :attribute must be a date after or equal to :date.","alpha":"The :attribute may only contain letters.","alpha_dash":"The :attribute may only contain letters, numbers, and dashes.","alpha_num":"The :attribute may only contain letters and numbers.","array":"The :attribute must be an array.","before":"The :attribute must be a date before :date.","before_or_equal":"The :attribute must be a date before or equal 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Please provide valid CSV file.":"","Ticket settings updated successfully.":"","Branding settings updated successfully.":"","Localization settings updated successfully.":"","General settings updated successfully.":"","Domain settings updated successfully.":"","Custom scripts and styles updated successfully.":"","Slack workspace connected successfully.":"","Envato account connected successfully.":"","Application details updated successfully.":"","The email has already been added.":"","Email ticket settings updated successfully.":"","Webhooks settings updated successfully.":"","Ticket updated successfully.":"","The ticket has been re-assigned successfully.":"","Ticket category successfully updated.":"","This ticket is now public.":"","This ticket is now private.":"","This action is not allowed.":"","Ticket deleted successfully.":"","Please confirm your email first!":"","Your account is banned by administrator.":"","Your password has been updated successfully.":"","Did you find this helpful?":"","Change Password":"","E-Mail confirmed successfully. You can login now.":"","Article created successfully.":"","Article updated successfully.":"","Articles imported successfully.":"","Profile updated successfully.":"","Notification settings updated successfully.":"","Customer updated successfully.":"","Customer created successfully.":"","Agent updated successfully.":"","Agent created successfully.":"","Permissions updated successfully.":"","Custom field created successfully.":"","Custom field updated successfully.":"","Something went wrong. Please try again.":"","Your account is now fully configured.":"","Canned response created successfully.":"","Category custom fields updated successfully.":"","Category created successfully.":"","Category updated successfully.":"","The :attribute is invalid.":"","The :attribute is invalid or expired.":"","The :attribute is not allowed.":"","Invalid domain name format.":"","The :attribute overlaps with existing vacations.":"",":agent created a new note for :customer!":"","New Customer: :customer!":"","View Profile":"",":subject (Ticket #:id)":"","Category":"","Assigned To":"","None":"","Ticket Status":"","New ticket has been created by *:customer*!":"","E-Mail Ticketing":"","Knowledge Base":"","1 Support Agent":"","1 Support Category":"","Unlimited Customers":"","Unlimited Tickets":"","Public Article Collections":"","Private Article Collections":"","No Support Hub Branding":"","Vacation Alerts":"","Slack Integration":"","Mailchimp Integration":"","Custom Domain":"","<strong>Max :num<\/strong> Support Agents":"","<strong>Max :num<\/strong> Categories":"","Unlimited Categories":"","Unlimited Support Agents":"","Your trial will expire within a week":"","Your trial is about to expire":"","Your trial has expired. Please subscribe to continue using the application.":"","Your subscription has expired. Please subscribe to continue using the application.":"","Duplicate coupon code.":"","Invalid coupon code.":"","Please provide your coupon code.":"","Invalid plan id.":"","Something went wrong when we tried to change your plan. Please try again or contact support.":"","You are now successfully subscribed to a :plan plan.":"","You are now successfully subscribed to :name (:interval) plan.":"","There are article collections with visibility setting that is unsupported by the selected plan.":"","Tickets":"","Settings":"","Default to Public Tickets":"","Allow Customers to Choose Ticket Privacy":"","Update Settings":"","Branding":"","General":"","Localization":"","Timezone":"","Home Page":"","General Settings":"","Helpdesk Name":"","The name of your help desk used across the application.":"","Company Name":"","Company E-Mail":"","E-Mail address used for receiving important notifications related to your support desk.":"","Update Details":"","Custom JS & CSS":"","Frontend":"","JavaScript":"","CSS":"","Backend":"","Support E-Mails":"","Webhooks":"","Import":"","MailChimp Integration":"","Integrations":"","MailChimp":"","Slack":"","Envato Integration":"","Envato":"","Vacations":"","Support Desk Settings":"","Mailchimp":"","Submit a Ticket":"","Browse our Help Desk":"","Recent Popular Questions":"","Updated":"","Recent Public Tickets":"","View All <span class=\"m--hidden-mobile\">Tickets<\/span>":"","Search Results":"","Articles":"","No articles found for a given criteria.":"","Customers":"","No customers found for a given criteria.":"","No tickets found for a given criteria.":"","Public Tickets":"","Filter by Category":"","Support Agent":"","commented privately":"","Additional Info":"","Assign Ticket":"","Select an agent below and click \"Save\" to assign this ticket to him.":"","Cancel":"","Save":"","Change Ticket Category":"","Update Category":"","Created on":"","Login":"","to reply":"","Create New Ticket":"","Create Ticket":"","Unfortunately we are unable to accept new support tickets at the moment.":"","Please check back later.":"","Your system is not ready to accept new support tickets.":"","Please notify the administrator to create at least one support category.":"","Not Assigned Yet":"","Ticket":"","View Ticket":"","Ticket Details":"","Make Public":"","Make Private":"","Close Ticket":"","Delete Ticket":"",":user created a new ticket [#:id](:url) in ***:category*** category:":"","To leave a comment, reply directly to this email or click on the following link:":"","Do not reply to this email!":"","To leave a comment, click on the following link:":"","**:user** assigned you a ticket [#:id](:url) created in behalf of **:customer**.":"","**:user** assigned you a ticket [#:id](:url) created by **:customer**.":"","The ticket message is available below:":"","Click on the following link to sign in and reply to this ticket:":"","Your request (<a href=\":url\">#:id<\/a>) has been received and is being reviewed by our support staff.":"","To leave additional comments, reply directly to this email or click on the following link:":"","To leave any additional comments, click on the following link:":"","NOTE":"","A new account has been automatically created for you with a completely random password. To be able to log in,\nyou need to <a href=\":url\">reset your password first<\/a>.":"","Your support ticket <a href=\":url\">:title (#:id)<\/a> is marked as **CLOSED** by our support team. No further action is required.":"","**:customer** marked the <a href=\":url\">:title (#:id)<\/a> ticket as **CLOSED**. No further action is required.":"","To view ticket details or re-open the ticket, click on the following link:":"","Hello":"","It's been a few days and we haven't heard back from you about the following ticket:":"","If we don't hear from you in the next **three days** we will consider your ticket solved.":"","There is a new ticket [#:id](:url) created in ***:category*** category on your behalf by :user:":"","There is a new comment on a support ticket in ***:category*** category:":"","The ticket is marked as **CLOSED**. No further action required.":"","You are receiving this email because we received a password reset request for your account.":"","Reset Password":"","If you did not request a password reset, no further action is required.":"","If you cannot click on the button above, copy and paste the following URL into your browser's address bar:":"","Thank you for creating your *:helpdesk* account!":"","Please click on the button below to confirm your email address:":"","Confirm E-Mail":"","Thanks":"","Your Support Hub trial will expire **tomorrow at midnight (UTC)**.":"","If it expires your customers will still be able to login and use the app as usual, however, you will need to subscribe to be able to use the app and reply to your support tickets.":"","To select a subscription plan and subscribe, click on the button below.":"","Subscribe":"","Please let us know if you have any feedback or questions -- we're always happy to help.":"","Thank you,":"","The Support Hub Team":"","Category Collections":"","Article Categories":"","New Collection":"","New Article":"","Import Articles":"","Collection Articles":"","Edit Article":"","Import from File":"","Random Collection":"","Last updated on :date":"","Print Article":"","Last updated on":"","Edit Canned Response":"","New Canned Response":"","Canned Responses":"","Canned Response List":"","Dashboard":"","Welcome :name!":"","Your account is almost ready! 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Please create your lists from the MailChimp admin panel.":"","Segment":"","Do you want to create a new MailChimp list segment for selected customers?":"","Segment Name":"","Are you sure that you want to proceed?":"","Are you sure you want to delete the selected item(s)?":"","MailChimp Subscriptions":"","Back":"","Back to Articles List":"","Back to Canned Responses":"","Back to Custom Fields":"","Back to Categories List":"","Back to Agents List":"","Back to Customer List":"","Back to Ticket List":"","Continue":"","OK, Proceed":"","MailChimp Activity":"","Text Input":"","Custom Fields":"","Create New Field":"","Edit Field":"","Field Details":"","This Field will be required to be filled with all the details.":"","Custom Fields deleted successfully.":"","Tip!":"","Updating the field details below will automatically render the preview inside a panel to the right.":"","Update Field":"","Preview":"","Create Field":"","Pick a field type below and click \"Create\" button to proceed with creating a custom form field.":"","Field Type":"","Example":"","Drop-down list of options you define.":"","Favorite Feature":"","Feature 1":"","Feature 2":"","Feature 3":"","Create":"","Text input field.":"","Nick Name":"","Field used for larger amounts of text.":"","Description":"","My application is not working properly only on Windows 10...":"","New Field":"","Updating the field details below will automatically render the preview inside the preview panel.":"",":count Articles":"","Last Updated":"","Basic Info":"","Category Name":"","Category Description":"","Associated Agents":"","Select agents below who should be automatically assigned to a tickets from this category.":"","Categories Already Assigned":"","Envato Item":"","Connect the support category with your Envato item to allow automatic purchase code verification.":"","Purchase Code Verification":"","Only customers with valid purchase code and valid support can create tickets":"","Only customers with valid purchase code can create tickets":"","Purchase code verification is not required":"","Edit Category":"","Categories":"","Category Details":"","Update Form Fields":"","Form Fields":"","Support Categories":"","Category List":"","Create from Envato":"","New Category":"","Add New Support Category":"","Name":"","You have reached the maximum number of support categories limit for your subscription plan!":"","Add Category":"","Create Categories from Envato Items":"","Spots Available:":"","Create Categories":"","Change Thumbnail":"","Section":"","Details":"","All Envato items are connected to appropriate categories.":"","Select All":"","Connected to":"","Powered by":"","My Tickets":"","Shortcuts":"","Manage Tickets":"","View Dashboard":"","Billing":"","Help":"","Logout":"","Your Notifications":"","Mark All As Read":"","You don't have any notifications at the moment.":"","Mark as Read":"","Mark as Unread":"","Unfortunately your Support Hub subscription has expired.":"","Please notify the administrator to update the billing information.":"","Enable Webhooks":"","Webhook URL":"","Verification Token":"","Regenerate":"","Enable MailChimp":"","MailChimp Api Key":"","Settings updated successfully.":"","Logo":"","Custom Image":"","PNG, JPG or GIF files. Minimum recommended height is 40px.":"","Favicon Image":"","Default":"","PNG, JPG or GIF files. At least 64 x 64px is recommended.":"","Top Menu Skin":"","Light":"","Dark":"","Skin for your admin panel top navigation menu.":"","Primary Color":"","Your main company color, usually the one used on your logo.":"","Success Color":"","Used to indicate some successful operations across the support desk.":"","Danger Color":"","Used for important actions that usually cannot be undone.":"","Accent Color":"","Used to point out some important text.":"","Warning Color":"","Used for warnings and to indicate actions that require attention.":"","Welcome Message":"","A message or any custom HTML displayed below the hero banner.":"","Update Message":"","Welcome message updated successfully.":"","Welcome message disabled successfully.":"","Hero Container":"","Headline":"","Big headline visible on your home page.":"","Short Description":"","Short paragraph displayed right below the headline.":"","Background Image":"","Custom":"","Background Overlay":"","Hero container settings updated successfully.":"","Your Envato Account is not connected.":"","Connected as":"","Disconnect":"","Automatic Customer Verification":"","Client ID":"","Client Secret":"","Envato Items":"","Refresh Envato Items":"","Synchronizing":"","Items from other Envato marketplaces are not being synchronized.":"","All Items":"","Envato Id":"","Envato items synchronized successfully.":"","Envato account disconnected successfully.":"","Your Slack workplace is not connected yet.":"","Your Slack workspace is connected successfully.":"","Send a Slack notification whenever a new ticket is created.":"","Sends a Slack notification whenever someone replies to a ticket.":"","New Customer Registered":"","Sends a Slack notification whenever new customer creates an account.":"","New Customer Note":"","Sends a Slack notification whenever a new note is added for a specific customer.":"","Are you sure that you want to disconnect your Slack workspace?":"","Slack account disconnected successfully.":"","Verified":"","Verification Failed":"","Try Again":"","Awaiting Verification":"","Delete E-Mail":"","Are you sure that you want to delete this email?":"","Email removed successfully.":"","Default Support E-Mail":"","Enable Email Tickets":"","Default Category":"","E-Mail Forwarding":"","Status":"","Add Forwarding E-Mail":"","E-Mail Address":"","Add E-Mail":"","E-Mail :email verified successfully.":"","Start Date":"","First day of the vacation":"","End Date":"","Last day of the vacation":"","Add Vacation":"","From":"","To":"","Delete Vacation":"","Vacation Alert":"","Vacation added successfully.":"","Vacation deleted successfully.":"","Vacation settings updated successfully.":"","paste your frontend JavaScript code here":"","paste your frontend CSS styles here":"","paste your backend JavaScript code here":"","paste your backend CSS styles here":"","A custom domain for your help desk.":"","Learn how to set it up":"","SSL Certificates":"","Your help desk is not secure yet. Activate an installed SSL certificate to secure it.":"","Type":"","Manually Added":"","Something went wrong while installing the SSL certificate. Please try again.":"","N\/A":"","Activate":"","Delete Certificate":"","Add New Certificate":"","Certificate installed successfully.":"","Certificate installation failed. Please try again.":"","Certificate activated successfully.":"","Certificate activation failed. Please try again.":"","Are you sure that you want to delete this certificate?":"","Since this certificate is currently active, removing it will leave your website unprotected.":"","Certificate removed successfully.":"","Add New SSL Certificate":"","LetsEncrypt":"","Existing Certificate":"","Private Key":"","Certificate":"","Obtain Certificate":"","Install Certificate":"","Delete":"","Selected":"","Ticket List":"","Filters":"","New Ticket":"","No tickets available for selected search criteria.":"","No tickets available at the moment.":"","All new tickets created by your customers will be displayed here.":"","You don't have any support tickets at the moment.":"","All support tickets you create will be displayed here.":"","Save Search":"","Are you sure that you want to delete the selected tickets?":"","Selected tickets deleted successfully.":"","Are you sure that you want to remove this ticket?":"","Yes, Make it Public":"","Yes, Make it Private":"","Purchase Code":"","Your Envato Purchase Code":"","Verified Automatically":"","Not sure how to get it?":"","Check":"","this article":"","or":"","connect your Envato Account":"","Subject":"","Add Attachment":"","Ticket Privacy":"","Private":"","Submit Ticket":"","Can't find what are you looking for?":"","Submit a ticket and we will help you":"","Your ticket":"","has been created successfully":"","Our staff will review it and get back to you as soon as possible.":"","View Your Tickets":"","has been successfully created on behalf of":"","Ticket created successfully.":"","New":"","Make Comment Public":"","Make Comment Private":"","Edit Comment":"","Delete Comment":"","Update":"","Comment updated successfully.":"","Are you sure that you want to make this comment :status?":"","Make it Public":"","Make it Private":"","Customer Details":"","Customer Purchases":"","License":"","Username":"","Purchased At":"","Support Expires At":"","Expired":"","Valid":"","Customer Notes":"","Add Note":"","Supported":"","Support Expired":"","No support information available.":"","Supported until":"","Support expired on":"","View":"","Are you sure that you want to delete the following ticket:":"","Created":"","You Replied":"","Agent Replied":"","Customer Replied":"","Pending response from a customer":"","Customize displayed table columns and their order below.":"","Filter":"","Show All":"","Ticket created on :date":"","Are you sure that you want to delete this comment?":"","Comment removed successfully.":"","Please Confirm":"","Notify Author":"","Notify the ticket creator that his ticket is closed.":"","Lock Ticket":"","Ticket closed successfully.":"","Internal Note":"","This ticket is closed. If you want to re-open it, just post a reply below.":"","Toggle Dropdown":"","Add Reply & Close Ticket":"","Private comments are visible to you and our staff only.":"","Locking a ticket disables customer replies and the ticket cannot be re-opened.":"","Are you sure that you want to :lock this ticket?":"","Notes are for internal purposes only and they won't be visible to a customer.":"","Adding a note to a ticket won't change its status and it will still be marked as :status.":"","Add Private Reply and Re-Open":"","Add Reply and Re-Open":"","Add Private Reply":"","Add Reply":"","Reply created successfully.":"","Note created successfully.":"","Add tags...":"","Save Order":"","(YouTube and Vimeo)":"","Uploading":"","Upload Image":"","Select a Category":"","Search for customer...":"","Download":"","Remove":"","Are you sure that you want to delete this attachment?":"","Search":"","Login with Envato":"","Login with Facebook":"","Login with Twitter":"","Login with Google":"","Sign In":"","or use your email account:":"","Or sign in with other account":"","Email":"","Remember me":"","Forgot Password?":"","or use your email for registration:":"","You account is created successfully! Please confirm your email to proceed.":"","Provide your email and new password below":"","Forgotten Password?":"","Enter your email to reset your password:":"","Enter Subject Here...":"","We have e-mailed your password reset link!":"","Request":"","Free Trial":"","You are currently within your free trial period.":"","Your trial will expire on <strong>:date<\/strong>.":"","Features":"","However, it looks like you cannot be subscribed to that plan.":"","Here is why:":"","Lifetime":"","Coupons":"","Coupon Code":"","remove":"","Add More":"","Applying":"","Apply Coupons":"","Apply Coupon":"","Subscription":"","Monthly":"","Yearly":"","You are not subscribed to a plan. Choose from the plans below to get started.":"","Update Billing Info":"","Cancel Subscription":"","Plan Features":"","Subscription plan successfully updated.":"","Unlimited":"","You are currently subscribed to the":"","plan":"","You have cancelled your subscription to the":"","Free":"","Current Plan":"","Switch":"","Yes, Switch it!":"","Month":"","Year":"","Move Selected":"","Publish\/Unpublish Selected":"","Delete Selected":"","DRAFT":"","Unpublish Article":"","Delete Article":"","Was this article helpful?":"","Sort Articles":"","Search Articles":"","There are no articles in this collection at the moment.":"","Why don't you":"","create one":"","Article order updated successfully.":"","Are you sure that you want to delete the following article":"","Article deleted successfully.":"","Are you sure that you want to unpublish the following article":"","Unpublish":"","Article unpublished successfully.":"","Are you sure that you want to delete all selected articles?":"","Selected articles deleted successfully.":"","What you want to do with the selected articles?":"","Publish Articles":"","Unpublish Articles":"","Update Articles":"","Update Selected Articles":"","Articles updated successfully.":"","Not available for your subscription plan.":"","Envato account not connected.":"","Pick a collection to which you want to move the articles you have selected.":"","Destination Collection":"","Move Articles":"","Move Selected Articles":"","Articles moved successfully.":"","What your article is about?":"","Body":"","Collection":"","Tags":"","Draft":"","current status":"","Published":"","Please select article category first":"","Article Preview":"","Save Draft":"","Update & Publish":"","Publish Article":"","Article Files":"","Please remove invalid file types to proceed.":"","Drop files here or click to upload":"","Select the status for imported articles":"","Uploaded files will be automatically converted to articles titled by the name of the uploaded file.":"","Invalid file type.":"","Cancel Upload":"","Change Category":"","Change Visibility":"","Collections":"","Sort Collections":"","There are no article collections in this group at the moment.":"","Collections order updated successfully.":"","Are you sure that you want to delete <strong>${collection.name}<\/strong> article collection?":"","All articles that belong to this collection will be delete as well.":"","This action cannot be undone!":"","Collection deleted successfully.":"","Are you sure that you want to delete all selected collections?":"","All articles that belong to those collections will be delete as well.":"","Selected collections deleted successfully.":"","New Article Collection":"","Who can see this collection and articles inside?":"","Add Collection":"","Article collection created successfully.":"","Update Collection":"","Who can see this collection?":"","Collection updated successfully.":"","# of Articles":"","View Articles":"","Edit Collection":"","Delete Collection":"","Move selected collection(s) to a different category.":"","Collections updated successfully.":"","Update Visibility":"","Hide Details":"","Show Details":"","Manage Collections":"","No categories available.":"","Edit":"","Available for all support agents.":"","global":"","The preview uses sample content for placeholders to generate the message.":"","Random Ticket":"","Random Ticket Description":"","10 minutes ago":"","Random Category":"","Test Help Desk":"","Used for internal purposes only.":"","Available for":"","Only Me":"","All Agents":"","Update Response":"","Create Response":"","Placeholders":"","Customer Name":"","Customer First Name":"","Customer Last Name":"","Customer E-Mail":"","Customer Envato Username":"","Ticket ID":"","Ticket Title":"","Ticket Description":"","Ticket URL":"","Ticket Created At":"","Ticket Created At Time Ago":"","Ticket Category":"","Ticket Category Name":"","Assigned Agent":"","Ticket Agent Name":"","Ticket Agent First Name":"","Ticket Agent Last Name":"","Ticket Agent E-Mail":"","Helpdesk":"","Helpdesk URL":"","Helpdesk Timezone":"","Personal":"","Canned Response Details":"","Edit Response":"","Delete Response":"","No canned responses available for provided search criteria.":"","No system-wide canned responses available at the moment.":"","Are you sure that you want to remove the following canned response":"","Canned response deleted successfully.":"","Are you sure that you want to delete the selected canned responses?":"","Selected canned responses deleted successfully.":"","Insert":"","No canned responses available for a specified term.":"","Do you want to":"","No canned responses available.":"","Latest Updates":"","New Customers":"","Article Reads":"","Today":"","Last 7 Days":"","Last 30 Days":"","Search for anything...":"","No records found":"","No articles found":"","No tickets found":"","No Search Results":"","Private ticket. Only authorized users can see it in search results.":"","No customers found":"","Are you sure that you want to disconnect your Envato account?":"","Delete Note":"","Unresolved Tickets":"","Last Login":"","Edit Agent":"","Delete Agent":"","Write your note here...":"","There are no private notes created for this customer yet.":"","Private notes allow you to create notes about customers and share them with other support agents.":"","The notes won't be visible to the customer and are only for internal use.":"","Note saved successfully.":"","Are you sure that you want to remove this note?":"","Note deleted successfully.":"","No registered customers at the moment.":"","No customers available for provided term.":"","Customer removed successfully.":"","No agents available for provided term.":"","Are you sure that you want to delete this agent?":"","Agent removed successfully.":"","Uploading avatar, please wait...":"","Position your image below and click \"Update Avatar\" when you are ready to update it.":"","Updating":"","Update Avatar":"","No Avatar":"","Upload Photo":"","Gravatar":"","Avatar updated successfully.":"","Edit Profile":"","Delete Customer":"","Unknown":"","Actions":"","No subscriber activity for this list.":"","Once you create your MailChimp lists they will appear here.":"","Opened":"","the email":"","Was Sent":"","Clicked":"","a link":"","in the email":"","Unsubscribed":"","OK, Proceed!":"","Customer successfully subscribed.":"","Customer successfully unsubscribed.":"","All Tickets":"","# Comments":"","Remove Ticket":"","No tickets created by this customer yet.":"","This section will show all tickets created by this customer, for each category.":"","No tickets found.":"","Customers imported successfully.":"","Something went wrong with the upload. Please try again.":"","clear":"","Example: Nick Name":"","Placeholder":"","Describe the field to your customers...":"","Required":"","Delete Field":"","No fields available for provided term.":"","You don't have any custom fields created yet.":"","Custom field removed successfully.":"","Example: Favorite Feature":"","Options":"","Add Option":"","Option 1":"","is available":"","Fill your personal details below to create your Support Hub account.":"","You Support Hub account is created successfully! Please confirm your email to proceed.":"","Subdomain":"","Your First Name":"","Your Last Name":"","I Agree with the":"","terms and conditions":"","and":"","privacy policy":"","My Account":"","Create My Account":"","Processing":"","Import completed successfully.":"","Note!":"","Admin account subdomain address.":"","Admin account email address.":"","API Token":"","Your Zendesk API token.":"","You can only start one import job at the time.":"","Please wait for active import job to be completed.":"","Recent Imports":"","Started At":"","Completed":"","Failed":"","Importing":"","No import jobs yet.":"","E-Mail address for Ticksy administrator account.":"","A password for Ticksy administrator account.":"","Can be found on your Ticksy profile page.":"","The API token can be found on your Ticksy profile page.":"","Your Freshdesk subdomain.":"","Your Freshdesk API token.":"","Sort Categories":"","No support categories available.":"","You need to create at least one support category to be able to receive support tickets.":"","Category removed successfully.":"","Categories order updated successfully.":"","Assigned":"","Delete Category":"","Remove From List":"","Add Custom Field":"","Please select your custom field below:":"","Select a Field":"","This category already uses all custom fields available.":"","Add Field":"","Limit reached! Please upgrade your subscription plan to create more support categories.":"","You can create :remaining more :categories on current subscription plan.":"","Categories created successfully.":"","Uploading thumbnail, please wait...":"","Position your image below and click \"Update Thumbnail\" when you are ready to update it.":"","Update Thumbnail":"","No Thumbnail":"","Envato Thumbnail":"","Category thumbnail updated successfully.":"","Sort Groups":"","This category does not have articles yet.":"","There are no articles for provided term.":"","Article removed successfully.":"","Articles order updated successfully.":"",":notifications_count New":"","User Notifications":"","Mark All as Read":"","All caught up!":"","No new notifications.":"","See All":"","Last Activity":"","Privacy":"","Assignee":"","Created By":"","Created At":"","You don't have any canned responses at the moment.":"","What's your struggle?":"","Select a Collection":"","This email is a service from :helpdesk":"","Delivered by":"","at":"","Loading":"","Visibility":"","Select option":"","Everyone can see this group.":"","Visible for logged in customers only.":"","Valid Purchase Code":"","Visible for customers with valid purchase code.":"","Valid Support":"","Visible for customers with valid support.":"","Please select at least one file to upload.":"","Press enter to select":"","Press enter to remove":"","Press enter to create a tag":"","Leave blank if you don't want to change the current password.":"","Language":"","Search Engine Indexing":"","Should we allow search engines to index your public help desk pages?":"","SEO settings updated successfully.":"","API Keys":"","New API Token":"","Create Token":"","Active Tokens":"","No active tokens yet.":"","No":"","Yes":"","Above Description Field":"","Below Description Field":""};